Monthly Archives: May 2010

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  Art of Creating the Exceptional Customer Experience

  Posted on May 3, 2010 by iabcfw in Meetings

  Michael Blachly Whether you’re an independent practitioner or a corporate communicator, one of the top priorities is always keeping the customers happy. How do you go about doing that? What are the best practices? Join us May 25 when Michael Blachly describes the Art of Creating the Exceptional Customer Experience. Michael is the Director of [...]

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  President’s Message

  Posted on May 3, 2010 by iabcfw in President's Message

  More than 40 communicators from throughout the Metroplex attended our April professional development seminar on Social Media. The half-day seminar – A 360º Look at Social Media – featured presentations by Steve Lee, APR, Chairman and Chief Pathfinder of Quicksilver Interactive Group; Betsy Pasley, ABC, Director of Employee Feedback for financial giant USAA; Jerrod Morris, [...]

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